These terms apply to all use or access starting on January 1, 2024, at 12 a.m. EST.
MONDO METRICS, LLC (“Mondo Metrics,” “we,” “us“) is concerned about online privacy issues and wants you to be familiar with how we collect, use, and disclose your Personally Identifiable Information (as defined below). This Privacy Policy (the “Policy“) describes our practices in connection with Personally Identifiable Information that we collect through our website located at https://mondometrics.co (the “Site“). This Policy does not address our practices regarding information that we collect by any other means, other than through the Site; nor does this Policy govern the collection, use, or disclosure of information by any of our affiliates (collectively, “Affiliated Entities“) or by third parties.
By using the Site, you agree to the terms and conditions of this Policy. If you do not agree to the terms and conditions of this Policy, please do not use the Site. We reserve the right to change this Policy at any time by posting the new Policy on the Site. You can determine when this Policy was last revised by referring to the prior version available, a link to which is available at the top of this page. Any changes to our Policy will become effective upon our posting of the revised Policy on the Site. Use of the Site following such changes constitutes your acceptance of the revised Policy then in effect. The terms and conditions of this Policy are incorporated into the Mondo Metrics Terms of Service Agreement.
When you register for an account and agree to the Terms of Service, you also consent to this Policy and to the collection and processing (including the disclosure and international transfer) of personally identifiable information about you as described in the Privacy Policy.
What Types of Information Does Mondo Metrics Collect From Me?
MONDO METRICS gathers the basic types of information through the Services that are described below, including data related to the type of device that you use (such as the IP address of a computer).
Personally Identifiable Information (PII). We collect PII from you through the Site such as your name and email address.
Non-Personally Identifiable Information (Non-PII). When you visit and interact with the Site or the Services, Mondo Metrics and any third parties with whom Mondo Metrics has contracted to provide services to Mondo Metrics may collect Non-PII. Non-PII is generally collected through the Site from four different sources: environmental variables, cookies, pixel tags and other similar technologies, and information that you voluntarily provide.
Data From Social Media Accounts. To use the Services, you will be required to authenticate your account with certain online third-party services, such as Facebook, Twitter, Instagram, Snapchat, and others (“Social Media Services”). By logging in or directly integrating these Social Media Services into the Services, Mondo Metrics can capture the Social Media Information needed to track and report metrics on social media accounts that we enable users to view. In order to enable this functionality, we will ask you to authenticate accounts for Social Media Services on the websites of their respective providers. You will provide your login information, like your password, directly to such Social Media Services, not to Mondo Metrics. As part of such integration, Social Media Services will provide us with access to certain information that you have provided to such Social Media Services, and we will use, store, and disclose such information in accordance with the Retention Period listed in this policy. The manner in which Social Media Services use, store, and disclose your information is governed solely by the policies of such third parties, and Mondo Metrics shall have no liability or responsibility for the privacy practices or other actions of any third-party site or Services that may be enabled within the Services. In addition, Mondo Metrics is not responsible for the accuracy, availability, or reliability of any information, data, content, goods, opinions, advice, or statements made available in connection with Social Media Services. As such, Mondo Metrics is not liable for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Social Media Services (or Mondo Metrics’ interpretation of such data). The integration or inclusion of such features does not imply an endorsement or recommendation of any particular Social Media Services.
Data Sharing Agreement. As part of our data-sharing agreements, Mondo Metrics may share aggregated and anonymized social media data with participating entities. This data sharing enables participants to benefit from comprehensive metrics and insights across various platforms. By using our Services, you agree to the sharing of anonymized and aggregated data as outlined in our data-sharing agreements.
Environmental Variables. We and our service providers may collect certain environmental variables, such as your MAC address, computer type (Windows or Macintosh), screen resolution, OS version, Internet browser, and Internet browser version. These environmental variables are collected by most browsers and can be used to optimize your experience on the Site.
Cookies. We and our service providers may use “cookies” on the Site. Cookies are data that a web server transfers to an individual’s computer for recordkeeping purposes. We use cookies and other technologies to better serve you with more tailored information and facilitate your ongoing access to and use of our Site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or to be given the choice of declining or accepting the transfer of a particular cookie, or cookies from a particular website, to your computer. To learn more about cookies, please visit http://www.allaboutcookies.org/.
Pixel Tags. We and our service providers may also use so-called “pixel tags,” “web beacons,” “clear GIFs,” or similar means (collectively, “Pixel Tags“) in connection with some Site pages and HTML-formatted e-mail messages to, among other things, compile aggregate statistics about Site usage and response rates. A Pixel Tag is an electronic image, often a single pixel (1×1), that is ordinarily not visible to Site visitors and may be associated with Cookies on the visitors’ hard drives. Pixel Tags allow us to count users who have visited certain pages of the Site, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted e-mail messages, Pixel Tags can tell the sender whether and when the e-mail has been opened.
Information That You Voluntarily Provide. Mondo Metrics also collects Non-PII when you voluntarily provide such information to us. When such information is not combined with any PII, such information is considered to be Non-PII, as it does not personally identify you or any other user. Additionally, we may aggregate PII in a manner such that the end-product does not personally identify you or any other user of the Site, for example, by using PII to calculate the percentage of users who live in a particular region. Such aggregate information is considered Non-PII for purposes of this Policy.
IP Addresses. When you visit and interact with the Site, Mondo Metrics and third parties with whom Mondo Metrics has contracted to provide services to Mondo Metrics may collect IP Addresses. Your Internet Protocol (“IP”) address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (“ISP”). This number is identified and logged automatically in our server log files whenever you visit the Site, along with the date(s) and time(s) of your visit(s) and the page(s) that you visited.
How Does Mondo Metrics Use Information Collected From Me?
Personally Identifiable Information. We may use PII about you in the following ways:
Fulfillment of Requests. Mondo Metrics may use PII about you to fulfill the purpose for which such PII was provided (e.g., to send product information to you, provide better platform customer support, or fulfill your purchase).
Administrative Communications. From time to time, in our sole discretion, we may use PII about you to send to you important information regarding the Site, changes to our terms, conditions, and policies, or other administrative information. Because this information may be important to your use of the Site, you may not opt out of receiving such communications.
Other Communications. We may use PII about you to inform you of products, programs, services, special deals, promotions, and newsletters that we believe may be of interest to you.
Internal Business Purposes. We may also use PII about you for our internal business purposes, such as data analysis, audits, and so forth.
Non-Personally Identifiable Information. Because Non-PII does not personally identify you, we may use such information for any purpose. In addition, we reserve the right to share such Non‑PII, which does not personally identify you, with Affiliated Entities and other third parties for any purpose. In some instances, we may combine Non-PII with PII (such as embedding email addresses in cookies). If we do combine any Non-PII with PII, the combined information will be treated by us as PII hereunder as long as it is so combined.
Data from Social Media Services. We may aggregate and anonymize user social media data captured to create and report metrics for our business use.
IP Addresses. We use your IP address, and the IP addresses of all users, for all purposes listed above, as well as for purposes such as calculating Site usage levels, helping diagnose server problems, providing better service to users of the Site, customizing the Site based on your preferences, compiling and analyzing statistics and trends, and otherwise administering and improving the Site for your use. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites. Please note that we treat IP Addresses, server log files, and related information as Non-PII, unless required to do otherwise under applicable law.
How Is Personally Identifiable Information Disclosed?
Third-Party Service Providers. We work with third parties who provide services which may include, but are not limited to, data analysis, payment processing, order fulfillment, and other services of an administrative nature. We reserve the right to share PII about you with such third parties for the purpose of enabling these third parties to provide such services.
Assignment. We reserve the right to transfer any and all information that we collect from Site users to an Affiliated Entity or a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of Mondo Metrics’ business, assets, or stock (including without limitation in connection with any bankruptcy or similar proceedings).
Law Enforcement; Emergencies; Compliance. Notwithstanding any other provision of this Policy to the contrary, we reserve the right to disclose PII about you to others as we believe to be appropriate (a) under applicable law; (b) to comply with legal process; (c) to respond to governmental requests; (d) to enforce our Terms of Service; (e) to protect our operations or those of any Affiliated Entities; (f) to protect the rights, privacy, safety, or property of Mondo Metrics, the Affiliated Entities, you or others; and (g) to permit us to pursue available remedies or limit the damages that we may sustain. For example, we may, to the fullest extent the law allows, disclose PII about you to law enforcement agencies to assist them in identifying individuals who have been or may be engaged in unlawful activities.
Other Important Notices Regarding Our Privacy Practices
Children’s Privacy. The Site is not directed toward individuals under the age of 18, and we do not knowingly collect any PII online from individuals under the age of 18. Our Terms of Service prohibit individuals under the age of 18 from registering or otherwise participating in our Site (unless, in certain cases, specific usage is approved by a signatory (parent or guardian over the age of 18) on behalf of an individual under the age of 18).
Third-Party Sites. The Site may contain links to third-party websites. These linked sites (including without limitation the websites of Affiliated Entities) are not under Mondo Metrics’ control and we are not responsible for the privacy practices or the content of any such linked site, or any link contained in any linked site. We provide such links only as a convenience, and the inclusion of a link on the Site does not imply endorsement of the linked site by Mondo Metrics or any Affiliated Entities. If you provide any PII through any such third-party website, your transaction will occur on such third party’s website (not the Site) and the PII you provide will be collected by and controlled by the privacy policy of that third party. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties. PLEASE NOTE THAT THIS POLICY DOES NOT ADDRESS THE PRIVACY OR INFORMATION PRACTICES OF ANY THIRD PARTIES, INCLUDING, WITHOUT LIMITATION, THE AFFILIATED ENTITIES.
Security. We seek to have security measures and tools, such as firewalls, in place to help protect against the loss, misuse, and alteration of the information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. As a result, although we strive to protect PII about you, we cannot ensure or warrant the security of any information you transmit to us through or in connection with the Site or that is stored by us. You acknowledge and agree that any information you transmit through the Site or upload for storage in connection with the Site is so transmitted or stored at your own risk. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us below (note that if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the problem).
California Privacy Rights. Individual customers who reside in California and have provided their personal information to Mondo Metrics may request information about its disclosures of PII to third parties for their direct marketing purposes. Such requests should be submitted to privacy@mondometrics.co, or the following mailing address: Mondo Metrics, LLC, 418 Broadway #8287, Albany, NY 12207. Within thirty days of receiving such a request, we will provide a list of the categories of personal information disclosed by Mondo Metrics to third parties for the third parties’ direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This type of request may be made no more than once per calendar year. Mondo Metrics reserves its right not to respond to requests submitted other than to the email or physical addresses specified in this paragraph.
Changing or Updating PII. If you would like to review, correct, or update the PII about you that has been previously provided to us through the Site, you may access your PII through the “My Account” link in the Mondo Metrics platform. We will endeavor to comply with your request as soon as reasonably practicable. We may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed. Finally, we are not responsible for removing or suppressing information from the databases of third parties with whom we have already shared PII about you, or limiting their use of PII about you.
Retention Period. We will retain PII about you for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required by law and/or regulations. You may request to have your records deleted here.
Jurisdictional Issues. Mondo Metrics does not represent or warrant that the Site, or any part thereof, is appropriate or available for use in any particular jurisdiction. Those who choose to access the Site do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules, and regulations. We may limit the Site’s availability, in whole or in part, to any person, geographic area, or jurisdiction we choose, at any time and in our sole discretion. By using the Site and submitting any PII, you consent to the transfer of PII to other countries, such as the United States, which may provide a different level of data security than in your country of residence.
Contacting Us. If you have any questions regarding this Policy, or any problems arise, please contact us by e-mail at privacy@mondometrics.com. Please note that e-mail communications will not necessarily be secure; accordingly, you should not include credit card information or other private or sensitive information in your e-mail correspondence with us.